Newrez & Shellpoint Loan Modification Guide (Florida Homeowners)
How to Apply, What to Expect & Your Backup Options**
If you have a mortgage with Newrez — or their primary subservicer, Shellpoint Mortgage Servicing — and you’ve fallen behind on payments, you are not alone. Thousands of homeowners in Florida face temporary hardship every year, especially in top-population counties like:
Miami-Dade, Broward, Palm Beach, Hillsborough, Orange, Duval, Pinellas, Lee, Polk, and Pasco.
This guide walks you through how a Newrez / Shellpoint Loan Modification works, how to strengthen your approval chances, and what backup options exist before foreclosure becomes irreversible.
1. Understanding the Newrez / Shellpoint Loan Modification
A loan modification is a permanent change to your mortgage terms to reduce your monthly payment and reinstate your loan.
Newrez/Shellpoint may offer:
Interest rate reduction
Loan term extension (often 40 years)
Capitalization of past-due amounts
Partial claim (depending on investor: FHA/VA/USDA)
Payment restructuring
Approval depends on:
✔ Your hardship
✔ Your income stability
✔ A complete, accurate application package
If anything is missing, Shellpoint is notorious for denying the application as “incomplete.”
That’s why accuracy is everything.
2. How to Apply for a Newrez / Shellpoint Loan Modification
Step 1 — Call Servicing
Call Shellpoint’s Loss Mitigation department:
866-317-2347
They assist Newrez customers directly.
Request:
Full loss-mitigation package
Current reinstatement amount
Deadline to submit
Step 2 — Complete the Packet
You will need:
Hardship letter
Proof of income (W-2, pay stubs, bank statements)
Tax returns
Homeowner’s insurance declaration
Mortgage statement
Step 3 — Submit the Packet
Send via:
Shellpoint portal upload (recommended)
Fax
Email
Always keep proof of submission.
Step 4 — Follow Up Every 48 Hours
Shellpoint systems frequently show delays or missing documents.
Daily or every-other-day check-ins reduce the chance of denial.
3. Warning Signs Your Modification Could Be Denied
Homeowners across Florida report:
🚩 Repeated “missing document” notices
🚩 Packet denied as incomplete
🚩 Long review times
🚩 Requesting the same documents multiple times
🚩 Foreclosure continues during review
If your foreclosure sale is scheduled, time is your biggest enemy.
4. Visionary Surplus Recovery: Early-Stage Help for Homeowners
Before foreclosure happens, we help you:
✔ Understand your reinstatement, default, or sale timeline
✔ Avoid losing your equity
✔ Navigate loan modification options
✔ Prepare for worst-case scenarios so you’re protected no matter what
We operate statewide across:
Miami-Dade • Broward • Palm Beach • Hillsborough • Orange • Duval • Pinellas • Lee • Polk • Pasco
**5. Protect Your Equity BEFORE a Foreclosure Sale
(Your Safety Net Strategy)**
Even if a loan modification is in progress, homeowners are at risk of:
Losing the home
Losing ALL their equity
Being denied at the last minute
A foreclosure sale continuing while “in review”
If the property does go to sale, Florida law may owe you surplus funds — the leftover equity after the bank is paid.
To protect yourself:
Step 1 — Use our Confirm Surplus Eligibility Tool
Find out instantly if:
You’re already owed funds
You may be owed funds soon
Your equity is at risk during foreclosure
This is the #1 tool Florida homeowners use to understand their rights.
Step 2 — Contact the Equity Claims Department
Our team ensures that if foreclosure happens:
Your equity is protected
Competing claims are blocked
Funds go to YOU, not the state or creditors
This is free until funds are successfully recovered.
Step 3 — Optional Cash Offer (Visionary Estates UPP LLC)
If you decide the home is too far gone — or you need a way out before foreclosure:
Our partner Visionary Estates UPP LLC can provide:
A fast cash offer
Quick closing
Payoff of the mortgage
Relocation assistance
Avoidance of foreclosure on your record
This can stop everything immediately.
6. If Your Newrez / Shellpoint Modification Fails—What Happens?
If the modification is denied:
Your foreclosure continues
A judge can issue a Final Judgment
The property is scheduled for auction
After the sale, the judge issues a Writ of Possession
The sheriff can arrive to remove occupants
This is why we recommend homeowners run parallel strategies:
Modification + Equity Protection + Surplus Eligibility
This protects you no matter what outcome occurs.
7. If Your Home Does Go to Sale — We Recover Your Surplus Funds
Visionary Surplus Recovery handles:
All court filings
All hearings
Notary
Attorney representation
Probate (if required)
Competing claim disputes
And we work on a 12% contingency fee
You pay $0 unless we win.
Most homeowners receive funds in 60–90 days once approved.
Conclusion
A Newrez or Shellpoint loan modification can save your home — but the process is slow, rigid, and often unpredictable.
That’s why Florida homeowners need a dual strategy:
Fight to save your home through a loan modification
Protect your equity in case the modification fails
Visionary Surplus Recovery supports you at BOTH stages, making it easier, safer, and fully compliant.
